Refund policy

Because every piece is made to order specifically for you, all sales are final.

However; if your piece arrives with a manufacturing defect, shipping damage, or is not what you ordered, I fix it. Email luzerallc@gmail.com within 7 days of delivery with your order number and photos. I'll take it from there.

What qualifies:

• Manufacturing defect

• Wrong item sent

• Damage during shipping

What doesn't qualify:

• Change of mind

• Incorrect size (size guides are on every product page — please check before ordering)

• Normal wear and tear

When something's off on my end, I make it right. Always.