Terms of service

By using luzera.com and placing an order, you agree to the following:

  • All pieces are handmade and made to order. Production time is typically 1 to 2 weeks.

  • All sales are final, except in cases of manufacturing defect, shipping damage, or wrong item (see Return Policy).

  • Prices, products, and availability can change without notice.

  • All product images, branding, and written content belong to Luzera LLC. Please don't copy, reuse, or repurpose them without permission.

  • Payment is due at checkout. We accept credit/debit cards, PayPal, Klarna, Afterpay, Apple Pay, and Google Pay.

  • If there's ever an issue with your order, email luzerallc@gmail.com. I respond personally.

That's it. Simple and direct.